Category Archives: Hotel Reviews

Hotel Review – Holiday Inn Rushmore Plaza, Rapid City SD

The Holiday Inn at Rushmore Plaza in Rapid City, South Dakota, was an unexpected shot of luxury on our family road trip earlier this month.  I’m not talking ‘Four Seasons’ luxury; but luxury compared to the 12 hour packed car ride it took to get there, and luxury compared to the 3 nights of tent camping we had to look forward to.
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We had planned to spend our first night in a hotel rather than to start the camping right away.  We would be getting to the area in the evening and it would not be feasible to set up camp in the waning daylight, with a quartet of freshly un-couped kids.  Using awardmapper.com I quickly found the only hotel that could accommodate us was the Holiday Inn due to its 6-person “2 bed executive room” option.  There were other hotels in Rapid City I could book with points, but I would have had to book two rooms to fit the whole crew, so 35,000 IHG points ($215.55 including tax was the cash price) for one large room at the Holiday Inn would have to do.

ROOM

We booked the 2 bed executive room, which was pretty much the only non-suite room in town that sleeps 6 people.  This is an oversized room with 2 queen beds and a fold out couch.
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The room was very clean and came fully equipped with microwave, fridge, 2 TVs, and a desk.  Our only complaint was the tiny size of the bathroom.  This would have been fine if the vanity area out in the main room had a sink.  It looks like a sink belongs there but instead it’s just a mirror and counter top.  Trying to bathe 4 kids after swimming and get 6 of us ready for bed in a closet sized bathroom was inconvenient.

The non-sink vanity - a missed opportunity for added convenience

The non-sink vanity – a missed opportunity for added convenience


Aside from the small bathroom, the room was comfortable and spacious.  The mattress was one of the best I’ve ever slept on!  It was perfectly supportive yet soft, and it isolated movement extremely well.  A kid could jump up and down on one side of the bed and not even wake up someone sleeping on the other side.

AMENITIES

The Holiday Inn Rushmore Plaza has a very decent pool and two hot tubs.  The workout room has a few machines and a punching bag (which our 6 year old son was fascinated by).  We were the only ones using the pool on the Friday morning when we left.

The hotel has a full height center atrium featuring a cascading waterfall between the two elevators.  Attached to the atrium is the Gold Bison Grill and the hotel bar.  According to pictures I can find online, the whole place seems to have been renovated in the last couple of years.  We thought the decor and ambiance were excellent in the public areas.  The Thursday night when we arrived there was a lively bar crowd, but they weren’t loud or obnoxious.
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Right next door is Rushmore Plaza, the large convention center in Rapid City, so there are plenty of nearby restaurants available, although the main shopping area is halfway across town.  The Holiday Inn has a convenience store right by the front desk for any snacks or personal items you may need.

DINING

The only experience we had at the Gold Bison Grill was the breakfast buffet.  Kids eat free with a paid adult so it was a great deal for us.  The cost of the buffet was about $12 per person.  The food itself was pretty good for a hotel breakfast.  There was a self-serve waffle station and a staffed omelet station in addition to all the standard American hot and cold breakfast choices.
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The bar is located between the front desk and the restaurant and has a very open layout.  It has lots of comfortable seating around small tables; nice for more intimate gatherings.  I stopped by before checking out to cash in the free drink coupon I was given upon check-in as a Platinum Elite IHG Rewards Club member (a benefit of owning the IHG Rewards Club Select card).

ADDITIONAL THOUGHTS

  • Due to its proximity to the convention center, the number and type of clientele probably varies drastically, depending on what the convention center is hosting.
  • When we arrived on a Thursday around 9:30 PM, there was a line to check in.  Preferred check-in is another benefit of being an IHG Platinum Elite, which allowed me to skip the line and check in at the preferred guest counter.
  • The Holiday Inn Rushmore Plaza is recently renovated, with a nice restaurant, a decent pool, and (from what we experienced) very clean and spacious rooms with excellent beds.  I would definitely stay here again.  It was probably a bit of overkill for our purpose of simply resetting after the long day of road travel, but it was the only place in town I could use points to get a large enough room for our family of 6.

Hotel Review – Timberlake Lodge, Grand Rapids MN

(This is a data recovered post, originally published on July 2nd, 2015.)

For work I end up spending a few weeks every year in Grand Rapids, MN.  I have stayed in all of the go-to hotels in town, and one has recently stood out as a clear favorite: the Timberlake Lodge.

I have stayed twice at the Timberlake Lodge and both times I’ve found it to be exceptionally clean and well up-kept.  It also has the best pool, breakfast area, and decor of any hotel in town.  The in-house restaurant, the 17th Street Grill, is excellent.

ROOMS

For both of my stays at Timberlake Lodge I reserved an Executive King room, which is their basic room.  The standard summer week night price is around $120.  The room has everything a business traveler (or vacationing couple) could ask for: microwave, refrigerator, writing desk, additional chairs, and a large (~40″) tv.  The bathroom features granite countertops, fairly nice soaps/shampoo/lotion, and an amazing walk-in tile shower with dual shower heads and 4 body blasters.  The best part about the guest rooms, for me, was how spotlessly clean they are.  I was unable to find a single greasy fingerprint or loose hair anywhere in the room.  Room service even squeegees the glass shower doors every day!

The only complaint I have about the guest room is that there was a gap large enough to see through at the bottom of the door to the hallway.  There was also a visible gap along the bottom of the door.  For such a well built and new seeming place, I would have expected the door to seal better.
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AMENITIES

The Timberlake Lodge boasts a pool area with a 98′ water slide, hot tub, kiddie pool with frog slide, and plenty of seating.  The pool has an adults only hour at night.  There is also an exercise room which I never visited so I can’t comment on it.  The hotel has conference and meeting rooms which, again, I didn’t use so I will simply mention.  The lobby is very inviting, with soft music playing, automatic sliding doors, and several seating areas.  There is wi-fi throughout the property, which had a tendency to disconnect every 15-30 minutes but otherwise worked fine.

I was always rushing out the door in the mornings, so I never had a chance to actually sit down and eat the included breakfast.  I did grab a few food items to go, and it was all good.  However, Americinn wins in the to-go food department, as they have paper plates and some packaged food choices.  At Timberlake Lodge I had to hastily make some toast and carry it out on a napkin.  From what I saw, smelled, and heard, the full breakfast was very good.  There were always a few hot choices every morning, be it biscuits and gravy, sausages, or scrambled eggs.

RESTAURANT

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Sesame seared tuna on spinach with wasabi aoili and a ginger dressing

The in-house bar and restaurant is called 17th Street Grill.  I’ve never eaten at the restaurant itself, but I have ordered room service from there on two occasions.  Both times they screwed up my order, but both times I received the correct order minutes later.  The first time this happened I received a Philly chicken sandwich platter instead of the Greek salad I had ordered.  The server let me keep the sandwich and thanks to the mini-fridge, I had nice leftovers the day after!  The menu selection seems more sophisticated than what you would expect to find in northern Minnesota.  They have a new menu now and I’m disappointed that the beer cheese soup is absent.  It was without a doubt the best I have ever had!

SCORING

Welcome to my personal hotel scoring system.  The top score is 5, for a total possible score of 0-50.  For a definition of each scoring category click here.

4  Breakfast
5  Room Decor
5  Cleanliness
5  Condition
5  Public Areas
5  Shower Water Pressure/Hardness
5  Pool
3  Mattress
4  Pillows
4  Room Amenities
45 / 50  Total Score – Very Good!

ADDITIONAL THOUGHTS

The problem with the door is more than made up for by the room cleanliness and the convenience of the automatic sliding doors into the lobby.  It’s also very convenient having room service as an option.

The Timberlake Lodge provides unexpected luxury in the heart of the commercial area of Grand Rapids, MN.  Compared to nearby hotels, the extra $30 you’ll pay to stay here is well worth it in my opinion.