Oh look, Barclay is “improving your online experience!”

If it’s anything like the dozens of other website revamps I’ve seen in the past 2 years, here’s what “improvements” they’ll be making:

• Lots of new empty spaces
• Large, custom fonts
• Loss of visual distinction between interactive and non-interactive elements
• Much more scrolling required
• Resource-heavy animations
• Huge empty padding around important text

Sorry, this critique relates more to web design than credit cards, but I’ve seen a lot of good account management websites of various types (banking, credit cards, student loans, utility bills) go this route recently.  I just couldn’t help myself; I had to rant :p

When I use the internet on my desktop computer I want a website; not a smartphone app.  My computer’s web browser is not a cell phone.  Stop treating it like one.