Author Archives: Gomanson

Weekly Update (May 12th, 2016)

On tap for this update: status of my current bonus spending, a ValueTactics format change, our personal April totals, new blog post review, and updated travel plans.

Our Bonus Spending Progress
In April we got three new cards. We have completed the $1k spend on the Amex Hilton HHonors card, thereby earning the 75,000 point bonus. We are still working on the $3k spend requirement for the 80,000 point bonus on the Chase Marriott Rewards Premier card. We’re also still working on the hefty $4.5k spend requirement for the $400 cash bonus on the Capital One Spark Cash for Business card.

The Marriott Rewards Premier from Chase has a metal core, just like the Sapphire Preferred!

The Marriott Rewards card from Chase has a metal core, just like the Sapphire Preferred!

New ValueTactics Blog Posts
Barclay Announces Website “Improvements” is my rant about the prominent form of website design being used today. If you’ve logged into a credit card online account in the last year, you’ll know what I’m talking about.
A New Way to Cancel Credit Cards described my experience cancelling a card online. It’s an effective way to avoid the song and dance with the customer service rep when you know for certain all you want to do is close the account.

Website News
Any regular reader of this site knows that I’m not the best at getting my regular weekly updates posted in a timely fashion. This site is purely a hobby for me and my day job and family commitments have to come first. Many times I go two weeks or more without a publishing a single post. To put the expectation more in line with reality, I am turning “weekly update” into “bi-weekly update.” It’s my hope that this realistic target will help me to update the site more frequently by preventing the writers’ block that occurs when one falls behind schedule.

Travel News
We are now less than a month away from our family vacation to the Black Hills of South Dakota! We are using IHG points for a hotel room in Rapid City and we’ll be camping for the following few days. You can bet we’ll be racking up My SA Rewards points toward free gas along the way!
Bing maps maps.bing.com

Household April Totals
In April I saved $8.29 in gas commuting to work using free gas tactics. Between Nicoleen and I, here’s what we earned for points:

  • earned 229 airline miles
  • 9 “other” points expired ($0.09 worth of ‘orphan’ points)
  • earned 443 Citi Thank-You points
  • earned 1,706 Chase Ultimate Rewards

Now you’re updated. Go employ some Value Tactics!

A New Way to Cancel Credit Cards

…new to me, at least.  I recently cancelled my CitiBusiness AAdvantage card online, via secure message.  The annual fee was coming due and I didn’t think it was worth it for me to keep the card and pay the fee.  I have always wanted to try this method and it worked like a charm.

Cancelling cards by phone is usually pretty simple, but sometimes the rep will try to harangue you into keeping the card by reminding you of the card’s benefits, offering you some bonus points, or waiving your annual fee.  In some cases, this is what you want.  Having a few cards with long account histories helps your credit score, but many cards come with an annual fee after the first year and keeping them around may not be worth the fee.  Often, calling to cancel will trigger a retention offer.  Flyertalk keeps an updated record of reports by bank on what kind of offers people are getting:

(Be sure to click “click here to display Full Wiki” for the list of recent offers people have received)
American Express
Barclay
Chase
Citi

But if you simply want to cancel the card and aren’t interested in retention offers, the phone call to the rep can be annoying.  They understandably want to keep you as a customer, but if you can avoid a pitchy phone call where you have to say “no” 50 times to get your point across, why not jump at that opportunity!

For some guidance, I found this MommyPoints post which gives some simple instructions.

I sent a brief message to Citi when logged into my account.  It said that my business expenses ended up being less than anticipated, and the amount of spending I would be able to put on the card would not warrant keeping the card, and I would like to close the account effective immediately.  I’m sure not even that much explanation is necessary.  “Please close this account effective immediately,” is probably good enough.

A few days later I logged on the account and it showed it as closed:
onlinecancel
Keep in mind this was a Citi account and so was the example in  the MommyPoints blog post, but every issuing bank has a similar secure messaging system on their websites.

Have you closed a card via online message?  Which bank was it with?  I’d love to hear of any similar experiences, successful or unsuccessful.

Barclay Announces Website “Improvements”

Oh look, Barclay is “improving your online experience!”

Barclay's website improvement announcement
If it’s anything like the dozens of other website revamps I’ve seen in the past 2 years, here’s what “improvements” they’ll be making:

  • Lots of new empty spaces
  • Large, custom fonts
  • Loss of visual distinction between interactive and non-interactive elements
  • Much more scrolling required
  • Resource-heavy animations
  • Huge empty padding around important text

Sorry, this critique relates more to web design than credit cards, but I’ve seen a lot of good account management websites of various types (banking, credit cards, student loans, utility bills) go this route recently.  I just couldn’t help myself; I had to rant :p

When I use the internet on my desktop computer I want a website; not a smartphone app.  My computer’s web browser is not a cell phone.  Stop treating it like one.

Weekly Update (April 7th, 2016)

Lots to talk about this week!  A Menards relapse, card cancellations, card applications, Alaska Airlines surprise mile devaluation, more cracks in the system, bonus points offers, and a website update…

General Card News
Alaska Airlines made an unannounced, overnight devaluation of their miles program.  Specifically, they doubled the miles required for Emirates first class bookings.  Now if you’re wondering why such a specific devaluation is making some people mad, look at what you used to be able to get for 100k miles (now 200k):

Emirates Airbus A380-861 onboard bar Iwelumo

The first class bar on Emirates A380

For more pics of Emirates A380 first class, click here

The salt in the wound was that the surprise move was executed during a “buy miles” promotion.  Some people had undoubtedly just purchased miles, planning to use them on one of these flights, only to find out they now had half the miles they needed.  Because of the social media outrage, Alaska Airlines backed off a bit and is now allowing refunds on purchased miles in some cases.  For the whole story, read Milevalue’s post.

Cracks in the system?
Points and miles devaluations are to be expected.  Stricter account approval measures are to be expected.  New limitations on point usage are to be expected.  I don’t freak out about such things, but some people do.  Every so often, some blogger or Flyertalk poster will spout off about the “demise of travel hacking” or some such.  While I agree the party won’t last forever, I don’t think it will come crumbling to the ground all at once.  Programs change and get tighter.  To respond, the tactic should be to plan more carefully, diversify your points and miles portfolio, and most importantly GET IN THE GAME!

If you’ve been sitting on the sidelines, thinking you want to get a card or two and do some free luxury traveling, don’t delay.  Of course you have to be in a good position to take on more personal credit, and you have to be able to compose yourself and not be foolish.  But if you are in a good place to take advantage of the credit cards/points and mile tactics and have been procrastinating, let these wake-up calls be your motivation to get in the game!

If you need help figuring out where to start, read my post titled Which Card Should I Get?

Personal Card News
In my last post I outlined my new card applications.  The only other personal news I have is that I cancelled my American Airlines card from CitiBusiness.  The annual fee was due soon and I simply couldn’t find enough value in keeping the card.

I did, however, pay the annual fee on my Chase IHG card.  For the $49 annual fee, I get a free night at any IHG property.  This is potentially worth $300+ in value but for a simple example, I looked at booking the highest category IHG hotel in Minneapolis for New Year’s Eve.  The cash price (with taxes) would be $255.67.  Not a bad deal for paying the $49 annual fee.

New Posts this Week
My Last Chase Card Application Ever? is a quick run-down of my latest app-o-rama, which had mixed results.

Menards Free Stuff Relapse
“Oh no!  He’s off the wagon!”  Now now…don’t be alarmed.  It was just one free-after-rebate shopping trip.  🙂  I was in Menards a couple weeks ago to buy some home repair supplies and I saw a few good FAR deals, so I bought them:
menards_relapse
As I articulated at the end of my Menards Free Stuff – The Verdict post, I’m done getting the max quantity of every FAR item.  But these few items I recently bought were either known good-sellers, or useful for my own household.  So I bought them.  Don’t worry, Nicoleen, we’re not going back to these days:

Personal Points and Miles Update for March
Last but not least, here are our totals for March, which ends my recent era of ValueTactics laziness and catches the site up to date!

  • earned 60 airline miles
  • earned 2,527 hotel points
  • earned 1,326 Thank-You points
  • earned 3,487 Chase Ultimate Rewards

I also redeemed 8,750 My SA Rewards points for $25 in free gas at Super America.  In March I pumped 52.56 in free gas!

Now you’re updated. Go employ some Value Tactics!

My Last Chase Card Application Ever?

A few nights ago I had an AOR (app-o-rama) and applied for 3 cards, including the Marriott Rewards Premier from Chase.  Unless something changes in Chase’s 5/24 policy, this may be my final Chase application for the rest of my credit card career.  As I discussed in this post, the policy says that if you have 5 or more new card applications (from any card issuer – not just with Chase) in the past 24 months, you will be summarily denied on any Chase application.

I have opened 9 new credit cards in the past 24 months, so I’m well beyond the 5/24 limit.  But the rule goes into effect for Chase co-branded cards some time this month (April), and I applied for the Marriott card on March 31st.  I didn’t particularly want this card but I figured it was my last chance to get any Chase card for the foreseeable future, so I picked the best current promotion that I was eligible for and gave it a shot.

My philosophy is to never apply for just one card so I shopped around for the best current promotions at other banks that I was eligible for, and here’s what I came up with:

  • The Chase Marriott Rewards Premier card: 80,000 Marriott Rewards points (+7,500 for adding an authorized user) after spending $3k in 3 months.  $85 annual fee not waived the first year.
  • The Spark Cash for Business from Capital One (gasp!): $400 cash back (+$90 for meeting the spend) after spending $4.5k in three months.  Annual fee waived the first year.
  • The Starwood Preferred Guest card from American Express: An unprecedented 35,000 point bonus after $3k in 3 months spend.  MASSIVE FAIL (read about it here), so instead…
  • The Hilton HHonors card from American Express: 75,000 Hilton points after spending $1k in 3 months.  No annual fee.

And here’s how the applications went:
Marrior_chase_pending
spark_approve
hilton_amex_approve
Two out of three instant approvals at this stage in my card career isn’t bad!  If I end up getting denied for the Chase Marriott Rewards Premier it will be very interesting to see what the reason is.  Will the 5/24 rule be applied when the application is reviewed even though the application occurred in March?  When exactly in April will the rule go into effect?  Well, for my sake I hope these remain a mystery because I want to be approved 🙂

No matter what the result of the Chase application I have some serious spending requirements to meet in the next three months.  If I have to get creative it will probably be a good time to write an article or two on how to meet minimum spends.  As always, I’ll keep you posted…

Links to the card offers mentioned here:
Chase Marriott Rewards Premier
Capital One Spark Cash for Business
American Express Hilton HHonors card (offer expires 05/04/16)

Playing Catch-Up (February 2016)

As I continue playing catch-up I want to get up to date in my personal points and miles earning reporting.  In the last update I listed the points and miles traffic in Nicoleen’s and my accounts for January.  Here are our totals for February:

  • earned 5,265 airline miles
  • earned 177 hotel points
  • earned 2,000 “other” points
  • earned 14,675 Citi Thank-You points
  • earned 1,886 Chase Ultimate Rewards
  • redeemed 35,000 IHG hotel points for a two bed suite for an upcoming trip

In February I saved $17.27 by using free gas tactics.

New Blog Posts
Chase’s 5/24 Rule – A Game Changer  tells the tale of new implementation of a rule that Chase adopted regarding new card applications.  The rule makes it difficult or impossible to maximize credit card points bonuses from opening new cards.  This post suggests tactics for minimizing the impact of the 5/24 rule.

Website Update
I have had several requests for a “beginner’s guide” type page; a web page where you can send your friends who have heard you talking about value tactics and want to know more.  Well, that was kind of the purpose of this entire site.  However, I understand that we live in a tl;dr world, so I will do my best to write up some sort of beginner’s guide or brief summary of the tactics presented on this site.

Travel News
We have a family road trip to South Dakota planned in June.  We’ll primarily be camping but to keep things simple we wanted to stay in a hotel in Rapid City the first night.  Few hotels have rooms that can accommodate our family of 6 (the baby’s staying with Grandma) but I found a two bed suite at the Holiday Inn – Rushmore Plaza.
playing catch-up http://www.ichotelsgroup.com/hotelmedia/repository/vfmleonardo/galleries/prod/media/medlib/imageRepo/2/0/72/884/363/RAPCC_3790688611_R.jpg
IHG points can be used for all chains in the Intercontinental Hotel Group.  The standard rooms at the Holiday Inn were 25,000 and the suite was 35,000.  The cash price at the time of booking was $214.66 including taxes and fees.  That makes a point value of about 0.61 cents.  Not great but not horrible as far as hotel points go.  Hilton points end up weighing in around 0.3 cents each.  Considering my IHG card came with an 80,000 point bonus, this redemption example points toward the card being worth about $490.

My next catch-up update will summarize March and get us back up to date!  Stay tuned…

Now you’re updated. Go employ some Value Tactics!

Chase’s 5/24 Rule – A Game Changer

Chase is making the credit card game much more difficult. Starting some time in April, Chase will apply it’s 5/24 rule to new applications for all their co-branded and Ultimate Rewards earning credit cards (all their good cards). The 5/24 rule stands for 5 cards in 24 months, and means that if you have opened 5+ new credit card accounts at any bank in the past 24 months, you’ll be automatically denied for whichever Chase card you are applying for. Being added as an authorized user to someone else’s account also counts against your 5. All reports seem to indicate this is a hard and fast rule.

Such an ugly word...

Such an ugly word…

The 5/24 rule is not exactly news. Reports of the new policy started appearing on Flyertalk’s Chase application forum last May. At the time it seemed like the rule only applied to Ultimate Rewards earning personal cards. This month the rule also kicked in for the Ink Plus, Chase’s Ultimate Rewards business card. Next month all relevant Chase cards will be affected.

I’m not going to waste my time and yours trying to paraphrase others’ description of the 5/24 rule. Instead, read this excellent and up-to-date wiki post at Flyertalk for the rule details.

IMPORTANT NOTE: ValueTactics reader Nidakeed reports having been denied a Chase Sapphire Preferred due to a nuance of the 5/24 rule I hadn’t previously seen reported. Apparently Chase counts the entire month of your card approvals in their month tallying. For example, if the card approval that puts you over the limit occurred on February 15th two years ago, you have to wait until March 1st to apply for the Chase card. If you apply on February 25th, Chase will see that your 5th card was approved in February and still deny your application for violating the 5/24 rule because the approval happened in the same calendar month as your current application.

How bad is the 5/24 rule?

This move by Chase is definitely a game changer, but how much it affects you depends on where you are in your credit card career. For those just starting out, there’s still time to adjust your strategy (more on that below) to minimize the impact.

For those who are playing the game full steam ahead and managing to get 10+ new cards per year, there’s a hard choice to make: either slow down your card applications to under 5 every 24 months, or completely eliminate Chase cards from your suite of regular applications. The former option drastically reduces your annual bonus point accumulation. The latter option disqualifies you from some of the best cards out there (many are from Chase) and severely reduces your accumulation potential for Chase Ultimate Rewards points, widely viewed as the most valuable and versatile points out there.

For those just starting out, you still have the opportunity to get in one or two good rounds that include cards from Chase before you hit the limit.  Refer to my article on deciding on which cards to get and keep this new rule in mind.  Specifically, I would recommend getting the Chase Sapphire Preferred (good for 59k+ Ultimate Rewards points just for making the minimum spend) and/or the Chase United MileagePlus Explorer (30k mile bonus as of this writing but wait until it get jacked up to 50k, which it does routinely).  If you own a business or make side income that could be presented as a business, I recommend the Chase United Business card (as of this writing, a 50k mile bonus), and/or the Chase Ink Plus (60,000 Ultimate Reward points bonus).  After you hit the 5 card limit in your first two years, you’ll have to decide how to proceed (see the next paragraph).

For those who are somewhere in the middle it’s time to reassess your current strategy. If you’ve been at it a while but at a slower pace, you have a decision to make. Do you want to slow way down on your card application rate to keep Chase cards available to you, OR do you want to have the freedom to apply for any card whenever the good promotions appear, but risk losing Chase as an option? Of course if you have already gotten the bonuses for the best Chase cards (see those listed in the preceding paragraph), this decision might be a bit easier considering you’re already probably waiting for the 2 year Chase bonus timer on getting each card’s bonus again.

image from http://creditcards.chase.com

5 card limit in 2 years — 5 cards on the Chase credit card homepage. Coincidence? ……yes.

Tactics to consider

Regardless of your situation, there are a few tactical considerations you need to incorporate into your overall card strategy:

  • If you’re currently under the 5 cards in 24 months limit the #1 smart thing to do is to front load Chase cards in your plan. Get the best 2-3 Chase cards in your first 2 rounds of apps to ensure you can get these bonuses before you hit the 5/24 limit.
  • Some cards offer bonus points for adding an authorized user (such as the Chase Hyatt and Chase Sapphire Preferred, each offering 5,000 points for adding an authorized user and making one purchase on that card.) All reports indicate that Chase counts being added as an authorized user against your 5 cards. If you are adding an authorized user just for the bonus, consider getting the card for a minor child or another trustworthy relative, as opposed to a spouse who may want to incorporate Chase into their own strategy. Make sure you get permission from the person. Also, make sure the authorized user is a real person or you risk having your account closed. There are many stories of people getting cards for their dog or cat and never having a problem, but I personally wouldn’t risk it.

Conclusion

The Chase 5/24 rule is going into effect for all their worthwhile cards starting in April.  It isn’t the end of the world but it’s nothing to ignore either.  Those of you just starting out, who currently have fewer than 5 new card approvals in the past 24 months, are best situated to avoid the ramifications of this new rule.  Moving any Chase cards you may be considering to the front of your card application schedule is the primary tactic to mitigate the new rule’s restrictions.  For those of you who are currently exceeding the 5 cards in 24 months rule, it’s time to take a close look at your strategy.

Playing Catch-Up (January 2016)

It’s been another long stretch of time between posts and I am sorry for that.  I’m still cruising along, working my day job and managing a household with my wife, 5 kids, and a dog.  There hasn’t been much personal news for my on the credit card front but I continue to accumulate points and miles!

I know this is pretty late, but here’s the summary of our personal points and miles earning for January:

  • earned 15,541 airline miles
  • earned 1,095 hotel points
  • earned 52,788 Citi Thank-You points
  • earned 898 Chase Ultimate Rewards

Free Gas News
It’s been a slow start to the year for me in terms of free gas.  I started the year with almost no points built up and the low gas prices have meant slow point accumulation (actually a good thing for gas expense, but not as fun!)  In January I got $30.00 free gas by using free gas tactics.

Starting next week, I will have a new position at work which will reduce my commute to 25% of my current 160 daily miles!  This will drastically reduce the numbers in my free gas report, but it will also drastically reduce my total expense in that regard, so it’s a good thing.

Travel News
Nicoleen and I are excited about our Hawaii trip in September!  Because we’ll be arriving in the evening, we wanted to find a cheap hotel near the airport to spend our first night.  That way, we can maximize the time spent at the Hyatt Andaz, which we’ll be staying at the next 4 nights.  I took advantage of this e-mail offer I got to book the 1 night:
rocketmiles
4000 free AAdvantage miles for clicking a few buttons and signing up for the Rocketmiles account!  Now that our “extra” night is booked, the last piece of the planning puzzle will be to get a rental car lined up.

Now you’re updated. Go employ some Value Tactics!